| Seller Guide:
Registration :
Billing Information : Listing an Item :
Bulk Uploads : Your
Account |
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| In order to post
an item to be auctioned, you must register and enter your billing
information. |
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| Registering
- Registration is fast and
free. |
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1. |
To begin, click on the
Register link above the top menu.
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2. |
Choose a UserName which you
can easily remember. There is a limit of 20 Alpha/Numeric characters plus the underline
( _ ), period ( . ), and dash ( - ). No blank spaces, other punctuation or symbols can be used. |
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3. |
Fill in the other required fields, including
your email address and any optional fields you choose.
Frivolous, false, or misleading information entered in any of these
fields is cause for suspension without notice.
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4. |
Your password will automatically be
generated and emailed to you. Keep a record of your password, it is
a "hashed" password created by the system and only you will know what
it is.
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Note: You can change your password at any time by clicking the My
Account link above the top menu, then
selecting the Change
Your Password option.
If you forget your password, you
can get another at the by using the My Account>Retrieve Lost
Password link.
You can change your user information at any time by clicking the My
Account link
and choosing the Edit My Registration link.
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Entering Your Billing
Information |
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1. |
Once you have an
active account, you must enter in your billing information in order
to post an Auction (billing information is not required for
Donor Mart ads). You can enter your billing information by
clicking on the My Registration link and choosing Enter Your
Billing Info.
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2. |
Fill in the
required fields and use our
Secure
Server to submit your billing information to activate your account.
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Note: Sellers who wish to set up an email billing account
with ChildrensBookMarket must request
and fill out a credit application by contacting us by clicking
here.
Approval can take 1 to 6 weeks (or more in some circumstances), so if
you want to list auctions right away, enter credit card or PayPal
information as your billing option, and then change your billing
information when you receive your account approval from the credit dept.
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3. |
You can change
your billing information at any time by clicking on the My Account>Edit
Registration link.
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Listing
an Item - |
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Review the
Fee
Schedule to know what charges are accrued for listing items using the
different types of auctions and auction enhancements.
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1. |
List your
item by clicking the Add an Auction link in the top menu.
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2. |
Select the type of
auction you want to use to list your item,
Standard,
Fixed Price or
Dollar.
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3. |
Enter your book information (author,
title, etc.). Some of this will be auto inserted into your auction
headline. You
can add to or edit this inserted information to create whatever headline you want, see below. |
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4. |
Select the correct options for your
item's Identifier Fields (optional). By using these options,
you will increase your items chances of being returned in a buyer's search
results. Many people exclude all "Undeclared" items from their
searches.
Binding:
If your item is an ex-library or book club item, you must choose that option
above all others. Buyers who don't want these items don't want to see
them in their search results and they aren't going to buy yours anyway.
Mis-described items will be removed (there is a report item button on every
listing where users can notify the administrator of mis-described items.
Sellers will receive a polite notice that their listing is in error, and
depending on the problem, the item may be corrected by the admin, the seller
may be given a reasonable amount of time to correct (or dispute) the
problem, or the item may be closed by the admin until the seller makes the
appropriate changes. Sellers will not know who reported the item.
Users who submit frivolous or harassing reports will be sanctioned or
blocked from the site.
Reading Level:
Not an exact science, but take your best shot. Most searchers will
narrow their desired results to a range of options (K+ to 2nd and 3rd
to 6th, for example).
Book and Dust Jacket Condition: Use our
Grading guidelines
to decide which options to choose. |
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Tip: Avoid the temptation to over grade or to neglect to mention
a defect. Think of your buyers reaction when they open your package: You
don't want to disappoint them. Your feedback reputation is the often the
key to buyer confidence and can make a big difference in how many buyers
bid on your items.
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5. |
Choose a category.
This is one of the most important steps when listing an item, because our
detailed, nested* category system allows buyers to browse for items by
subject, much like they would shop for them in a store.
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Tip: Use your browser's 'Search on this Page' function (CTRL-F)
on our descriptive
Category
list page to match many common keywords to the best category for your item.
Or click here to see our
easy-view outline format category list which includes the the number of
current auctions in each category.
*Nested categories allow sellers to put their items in the lowest
sub-categories and yet have them appear in the parent categories above it,
so put your item in the most specific sub-category as possible to get the
most exposure. (if you put your item in Fiction: Animal Stories: Horse
Stories, your item will appear whether a buyer is browsing the
Horse Stories, Animal Stories, or Fiction categories).
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6. |
Enter the
Auction Headline.
This can be up to 250 characters long and should include as much of the
title, author, and any keywords as possible. The default search is
'headline only' so the more info you can put in the headline, the more searches
you will match.
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7. |
Enter your books
Description.
- Use
HTML to enhance
your description's appearance.
- Describe the book in detail and note the defects.
Include the storyline,
a synopsis, or even a personal review if you want (you've got
the buyer this far, this is the place to close the sale).
- Tip: Copy blurbs from the back cover or the dust jacket flaps.
- Ex-Library and Bookclub editions should ALWAYS be noted, even though they are
also designated in the Binding/Media field below.
- Include information about you and your bookstore or website.
- Include your Shipping and Payment details
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Tip 1: Make these extra clear. Some buyers won't email to ask
and then don't
bid
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Tip 2: Make you U.S.
shipment a fixed amount so the buyer can send payment immediately if they
want. You can enter this fixed shipping amount on the listing form and
buyers will see your shipping charge posted next to your current bid so they
know what the total price will be.
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If you forget something in the description, you can add to your
items description using the Edit function on your My Auctions
Page.
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8. |
Set the Opening Bid.
This is the lowest acceptable price you will take for your item (unless
you use a reserve price or you use the price drop feature below).
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Tip: Start your item as low as possible to attract bids.
Items with bidding activity, even just one bid get more "eyeballs" and often
bring higher prices when buyers get into a bidding war over what they first
decided was a bargain, but now they don't want to let get away.
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9. |
Set a
Reserve
or
Purchase Now price.
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10. |
Set the time your auction
ends (optional, no charge).
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11. |
Check the appropriate boxes for your accepted
Shipping and Payment
Options. The system will set a "cookie" on your computer to remember
your last selections so you don't have to reselect them the next time unless
you want to offer different options. |
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12. |
Give your item a Seller
Reference number
or catalog name (optional, no charge).
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13. |
Choose the
Gallery option to have your item's
thumbnail image displayed in the Gallery View and to have the thumbnail
image displayed on the auction listing line next to your auction title.
There is no charge for adding the gallery option and it is highly
recommended that you use this option to take advantage of our visual
browsing format with the extra large thumbnails (Note: you must upload an
image to use the gallery option, thumbnails are only generated when an image
is uploaded through our system. You can add images to your auctions at
any time by using the Edit function).
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14. |
Increase interest
in your item by using the Auction
Enhancement options:
Bold,
Highlight,
and
Featured (optional).
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15. |
Add digital photos
to enhance your auction description.
Pictures saved on your computer
can be quickly uploaded to our servers (image upload are free, you can
have up to six
per auction)
directly from the Add an Auction pages OR
you can enter the URL (web site address) for photos hosted elsewhere on the Web
(no charge, but you cannot use the gallery option with non-site hosted
images). For detailed instructions on adding images,
click here.
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16. |
Once you have entered all the information
about your item, you will be presented with a preview screen where
you can review all of the information you have entered and options you
have chosen. Use the Back button to go back and make any necessary
changes.
Do not press the Finish button until you are absolutely sure
that all of the information is correct. |
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17. |
When you press the Finish
button, your account will be listed immediately and your account will
be charged with the applicable charges.
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Note: You can end an auction at any time in your My Auctions
pages by using the Close button next to the listing. Any bids for
that item will still be valid and you will be charged the appropriate
final value fee. Manually closing an auction will end all automatic
relists for that auction.
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Once you press the Finish button you will be presented with a link
to where you can view your auction, and a receipt for what you have been
charged for adding the auction. You
can print out this receipt as a record of your transaction.
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Bulk Uploading your records. |
| You
can bulk upload your existing inventory records by exporting them in a CSV
(comma separated value) file, a Homebase file, a BookTrakker file, a UIEE format file, or a
custom format file. For detailed instructions,
click here. We are adding more
bulk upload options in the near future. |
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Your
Account Status and Billing |
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1. |
You can check the
status of any debits or credits that have been charged to your account by
clicking on the My Account link above the top menu.
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2. |
Log into your
account using your username and password, and then choose a billing
period for
which to view your bill. All transactions for your chosen billing
period will tell you what the debit (Listing Fee, Closing Fee) or credit
(Registration Credit, Volume Discount) was for, how much it was, and the
date that it was processed.
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3. |
You account will
be billed on a monthly basis. Past due accounts are subject to
finance charges.
Note: Accounts with past due
balances may be frozen by the administrator. Users with a frozen
account will not be able to bid, post items, or edit their account
information. |